Ridge Support

Smart Ski Route Planning & Navigation

Need Help?

We're here to help! If you have questions, feedback, or need assistance with Ridge, please don't hesitate to reach out.

Contact Support

Email us at: Ridge.Maps@outlook.com

Frequently Asked Questions

How does Ridge work?

Ridge helps you plan your ski day by selecting multiple runs on the resort map. Our smart algorithm then calculates the fastest, most efficient route to complete all your selected runs, minimising time spent on lifts and traversing.

Which resorts are supported?

We carefully curate our own maps so they are as accurate and effecient as possible, with new locations being added regularly. Check the app's resort selector to see available locations.

Does Ridge work offline?

Resort maps are stored locally on your device after download, allowing you to use basic navigation features offline. However, some features may require an internet connection.

Is Ridge a replacement for resort signage?

No. Ridge is a recreational navigation tool and should not replace official resort signage, maps, or safety equipment. Always prioritize local signage and resort rules.

How do I report a bug or request a feature?

Please email us at the support address above with details about the issue or feature request. We appreciate all feedback!

Does Ridge collect my personal data?

Ridge does not collect personal identifiers like your name, email, or phone number. We only collect anonymous usage analytics to improve the app if you opt-in. See our Privacy Policy for full details.

Legal Information

Support Development

Ridge is independently developed and maintained. If you're enjoying the app and would like to support future development, you can buy us a coffee!

☕ Enjoying Ridge?

Your support helps keep Ridge running and improving.

Buy Me a Coffee

Completely optional – Ridge is free to use!

About Ridge

Ridge is an independent ski navigation app developed for skiers who want to maximize their time on the slopes. Our intelligent routing algorithm helps you plan efficient ski sessions, so you can spend less time planning and more time skiing.